Terms & Conditions

Last Updated: 20th Sept 2023

These Terms and Conditions govern your use of our Website and the purchase of our products and services.

1. Acceptance of Terms

By accessing or using our Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our Website.

2. Order Process

  • a. Order Placement: Orders for wedding cakes and related services can be placed through our Website or by contacting us directly.
  • b. Customisation Enquiry: Upon receiving your enquiry, we will confirm details, including flavors, design, delivery date, and pricing.
  • c. Payment: Payment must be received in full before your order is considered confirmed for preorders, bake sales and standard design cakes.

3. Pricing and Payment

  • a. Pricing: Prices for our products and services are listed on our Website and may be subject to change.
  • b. Payment Methods: We accept payment through Atome, Visa and Mastercard.

4. Cancellation and Refunds

a. Cancellation Policy: Cancellations must be made 20 days prior to the delivery date. A cancellation fee of 30% applies.

b. Refunds: Refunds will be issued after offsetting from the cancellation fee. No refunds to be made if order is cancelled 20 days before the delivery.

5. Delivery and Pickup

a. Delivery: We offer delivery services within [Location]. Additional charges may apply.

b. Pickup: No pick up allowed as we don’t have a walk in physical store. Only authorized personnel allowed at the central kitchen.

6. Changes and Modifications

We reserve the right to make changes or modifications to our products, services, and prices without prior notice.

7. Intellectual Property

All content on our Website, including text, images, and designs, are protected by copyright and other intellectual property laws.

8. Liability

We are not liable for any damages or losses arising from the use of our products or services after delivery is made.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of our Website or any violation of these Terms and Conditions.

10. Contact Information

For questions or concerns related to these Terms and Conditions, please contact us at admin@blushartisancakes.com

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